- We offer Free Returns on selected items sold on our site for orders delivered within Singapore. If you are not 100% satisfied with your purchase, you can return those items to the warehouse for a full refund. We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if for whatever reason you’re not happy with your purchase, just contact us at 68970488 – your domestic return shipping costs are prepaid.
- If you are not satisfied with other non free return items such as food and other consumable items, they can be returned easily as well, however a small return shipping fees of SGD10 dollar will be levied
- As part of our 14-day return policy, all returns will need to be received and processed by our warehouse within 14 days of purchase.
- All returns must be unconsumed, in the state you received them, and in the original packaging.
- Momorice will arrange our own courier service to collect the items from you. Please contact our customer service officer before returning your goods.
- Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
- The above return policy are not applicable for items shipped to countries outside Singapore.